First, go to the page of the product you want to purchase and click on the "Add to Cart" option located under the description section. You can make changes to the quantity of the products from the page that opens on the side of the website. After adding your products to your cart, click on the "Cart Page" option to proceed with the purchase. On the opened page, you can review your order, make changes, and leave a note about your order. After completing your transactions, click on the "Payment Page" option. You can log in as a member from the payment page or fill in your contact and address information if you do not want to become a member. After completing your payment securely with "Iyzico", your order will be placed. If you want to learn more about payment security, you can review the question "Is shopping on the website secure?

You can call +90 850 800 6464, send a message to our WhatsApp line, or contact us via Live Support on our website to place your order.

After the payment is completed, details about your order are sent to your email address.

Your orders will be delivered with our partner company.

You can get information by calling +90 850 800 64 64 or sending an e-mail to info@snoc.com.tr

Through our partner company, we make deliveries all over the world.

In this case, you should by asking the official who delivered your order to keep a report. If you immediately contact Snoc Customer Service via phone or e-mail and provide the necessary information, your order will be compensated as soon as possible and the shipping costs required for this transaction will be covered by SNOC.

You can return the furniture product you have purchased within 14 days from the date you receive your order, provided that it has not been used.

You can call +90 850 800 64 64 or send an e-mail to info@snoc.com.tr stating your return reason with your order number and the relevant product code.

After we receive your return request, the return process is initiated for the furniture product you want to return, if it complies with the conditions stated below.

Return Policy

Return is not accepted after the assembly is made for the disassembled products. the disassembled furniture that reaches you should be checked for any damage or inaccuracies before assembly.

Returns must be made with the original box and packaging.

Returns of damaged and missing products are not accepted.

If I've entered all the required information during the payment step but still can't get payment confirmation, what should I do? If you are trying to make payment with a credit card:

* Check your credit card or virtual card's available limit,

* Ensure you've selected the correct Visa or Mastercard type as indicated on your card, * Verify the expiration date of your card,

* Make sure you've entered the card information correctly,

* If you are using a supplementary card, check if it has been canceled by the primary cardholder,

* Confirm your internet connection during the authorization process,

* Check if there is any report of loss or theft for your card. If all the above conditions are verified and the problem persists, and you are still having doubts on the payment pages, you can send an explanatory email to info@snoc.com.tr stating your issue and your phone number, or you can contact our Customer Service Representative at +90 850 800 64 64 Customer Service Line to receive the necessary information and support.

It is possible to make all the products you order from snoc-eu.com with any of the following payment options.

Cash payment by credit card: All Visa or Mastercard holders have the option to pay their payments at once. You can find detailed information about the secure payment system used by Snoc-eu.com here.

Payment in installments by credit card: All our customers with credit cards with Advantage, Axess, Bonus, CardFinans, Maximum, Paraf and World can choose from the options offered to them with SNOC advantages and can shop up to 12 installments from our site.

Our current account number where you can pay by wire transfer, wire transfer and EFT is as follows:

Vakıf Katılım Bank:

USD: TR35 0021 0000 0004 6416 0001 01

Swift Code: VAKFTRISXXX

Euro: TR08 0021 0000 0004 6416 0001 02

Swift Code: VAKFTRISXXX

Important warning: In your money transfer and EFT payments, the recipient name must be entered as "Ekvator Isı Mühendislik İns." In addition, you need to add your order number to the description section in your money order, eft and money transfer payments.

When you become a member of Snoc-eu.com, you can be informed about innovations, opportunities and campaigns, you can take advantage of special shopping opportunities, and you can easily follow your orders from the "My Account" page.

You do not need to pay any fees to become a Snoc-eu.com member. You can benefit from all the services and advantages Snoc-eu.com offers to its members without paying any fee.

If you have forgotten your password that you used while subscribing to Snoc.com.tr, click on the "Forgot My Password" field from the "Member Login" section, and a field will open where you can enter your membership e-mail address. When you enter your e-mail address and click the "Send" button, the password link will be sent to your e-mail address. When you click on the incoming link, you can log in to your account by setting your new password on the page that opens.